If you have already placed your order but you selected the wrong product or want to change the personalization, please contact our customer service department!
Please make sure to:
Include the link of the item you want to change
The exact change you would like (inscription, birthstone, product, chain length)
Be ready to expect an additional charge if you are changing to a more expensive item
Be ready to receive a refund for a cheaper item
Understand that this change may delay your order by a bit
For example:
"Hi, I ordered the carrie necklace with the inscription Alice, but I would like to change the inscription to Emma."